Noted leadership author and speaker Jessica Pettitt wrote an entire book on forming better connections with employees. As a condensed version, here’s a flowchart Pettitt uses as a guide to more meaningful conversations.
A manager is concerned with the day-to-day responsibilities. A leader defines a mission, a vision and a value and inspires that by his or herself every day. Here's how leadership guru Tom McQueen says you can make the switch.
It’s one thing for you as a leader to care. It’s another factor entirely to get your entire staff to care. That’s the trick, and that trick comes down to one very simple practice: setting goals.
Leaders who are looking to make a change, says Ryan Estis, need to have a “take action now” approach. He speaks about how to break out of that traditional mold.
Author, psychologist and leadership coach Harry Cohen explains heliotropic leadership through six quick and easy steps that will turn you into the best possible version of yourself.
Your success as a leader and delegator is measured by the success of your team. Here's how Peter Carreiro helps technicians operate at a 100–200 percent efficiency level as they go through a volume of 1,200–1,300 repair orders per month.
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