Dealerships Experiencing Fallout from Fourth Week of Chicago Technician Strike
Aug. 22, 2017—As a Chicago-area technician strike heads into its fourth week, dealerships whose technicians are still on the job have been left sorting out mounting customer confusion, the Chicago Tribune reports.
"Everybody thinks we're going to be closed," said Jeff Dowell, service manager at Grossinger Honda in the West Rogers Park neighborhood.
Though some customers from striking dealerships have turned to the still-open shops, managers said there hasn't been a huge business boom. Some customers with warranty or recall issues have found new dealers to fix them, but the biggest effect those dealers have seen is confusion.
Grossinger is seeing some customers who have warranty issues seeking alternatives to their dealerships on strike, Dowell said.