Millennials are more interested in the emotional connection that comes along with their work, so fostering engaged employees is reliant upon this concept today. Here are the four phases of creating effectively engaged employees.
Dealers are bringing in less money from the front side of the business. Dealers who are able to successfully retain customers and keep them coming back to the service department will be the ones who will do the best and be the most profitable.
When setting up a marketing budget, it’s important to set aside funds for testing evolving forms of digital advertising. Here's what one expert says dealerships should be devoting their marketing budgets toward in 2018.
Servco Pacific's car-sharinig program is the first major business set to launch under Toyota’s global Mobility Services Platform. The program has proven to be not only an additional business segment, but it also holds significant potential for fixed ops and the ability to service those in-demand vehicles.
Bad judgement during the hiring process can have long-lasting repercussions that will affect co-workers, managers, and customers. However, it can be difficult to identify a potential employee’s negative traits during the interview alone. Here are four of the most common and significant things for which to keep an eye out.