Workflow Management

ARTICLES

Customer Service Revolution

it’s not enough to have good ideas. To really excel, to really push what it means to be a business that serves its thousands of service customers every month, you need solutions that successfully combine ideas, talent and execution.
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Relying on Your Team

Your success as a leader and delegator is measured by the success of your team. Here's how Peter Carreiro helps technicians operate at a 100–200 percent efficiency level as they go through a volume of 1,200–1,300 repair orders per month.
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