A manager is concerned with the day-to-day responsibilities. A leader defines a mission, a vision and a value and inspires that by his or herself every day. Here's how leadership guru Tom McQueen says you can make the switch.
There's an importance to striking a balance between attacking the future head-on while still tending to the needs of today’s dealership. Here's how one industry consultant says your dealership can pull it off.
REACH (Results, Enthusiasm, Accountability, Connection, Honesty) is the foundation to everything Freedom Toyota does, and has allowed Evelyn Chatel to strategically lead the team into becoming one of the largest operations in the area.
There are repeatable leadership strategies that anyone in any market can replicate. None of them are silver-bullet fixes, but each can offer an opportunity to solve an issue without waiting for colossal shifts in the education system.