Parts employees will handle urgent requests calmly if they’re empowered to make occasional independent decisions. Here's how one parts manager cleaned up his facility's inventory documentation and boosted efficiency levels.
When planning for yearly parts department training, it helps to seek out affordable, local programs. Here's how one parts director overcame some resistance from his bosses when it came to training expenditures for parts employees.
In this video, the Auto Body Association of Rhode Island and the Property Casualty Insurers Association of America debate a proposed Rhode Island bill that would increase the time frame and extend restriction on the use of non-OEM parts to any part damaged in a collision to 48 months.