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Survey: Shared-Mobility Services Causing Consumers to Delay Car Purchases

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Jan. 10, 2018—A recent survey of more than 5,000 consumers worldwide suggests that consumers’ knowledge and use of ride-sharing could lead to a transformation of the auto industry faster than many experts had predicted. The study was released this week by global consulting firm AlixPartners.

Among the survey’s key findings:

1. The popularity of shared-mobility services has already led a considerable amount of consumers to delay the purchase of their own vehicles, especially in Europe. In the U.S., 21 percent of ride-sharing users say that the availability of services such as Uber and Lyft have allowed them to delay or avoid a vehicle purchase, while an even higher percentage (29 percent) of car-sharing users claim the same regarding the availability of services like Zipcar, and Car2go.

What’s more, among the Europeans surveyed by AlixPartners, between 39 and 64 percent claim that car-sharing has led them to avoid or postpone a vehicle purchase.

2. Awareness and usage of ride-hailing services is highest in China, where 99 percent of respondents say they’re aware of it, and 61 percent have used it.

3. Many consumers noted in the survey that they’re comfortable with so-called “robotaxis,” or self-driving ride-hailing vehicles.

The survey was conducted from May 19-June 28, 2017, and polled a total of 5,046 consumers in major cities in the U.S., China, France, Germany, Italy, Japan, and the United Kingdom, regarding their awareness, attitude, and usage with regard to shared mobility. U.S. respondents hailed from Austin, Boston, Chicago, Los Angeles, Miami, New York, Portland, Seattle, Washington, D.C., and the Bay Area of San Francisco and Oakland.

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