Software+Apps Parts Latest News

DealerSocket to Introduce New Tech at NADA

Order Reprints

Jan. 25, 2017—DealerSocket, an automotive retail industry integrated technology platform developer, will display new technologies that improve dealership processes at the upcoming National Automobile Dealers Association (NADA) Convention & Expo, Jan. 26–29 in New Orleans.

DealerSocket will introduce Precise Price, a digital retailing tool that allows customers to initiate the structure of a deal on a dealer's website and be informed about all costs prior to making a purchase decision.

Blackbird, the redesigned version of DealerSocket’s software platform, will simplify the integration of its CRM tools and the dealership and dealership customer user experience.

DealerSocket will also introduce an improved customer service model with simplified access to all DealerSocket products and resources via a single point of contact or Customer Success Manager (CSM). To support DealerSocket CSMs, DealerSocket is also introducing a new digital monitoring tool, Health Check, to proactively assess and alert dealers who are not fully optimizing their CRM platform. Health Check also allows DealerSocket support to see when users need help and training.

DealerSocket has partnered with Credit Bureau Connection (CBC) and introduced a newly enhanced integration with RouteOne to offer efficient, complete credit solutions directly through the DealerSocket platform:

DealerSocket's newly enhanced integration with RouteOne allows two-way data synchronization between DealerSocket CRM and RouteOne, increasing end-user workflow efficiency, improved data accuracy and greater transparency between deals in each system.

Related Articles

DealerSocket Launches Two Customer Service Tools

NADA’s 2017 New-Vehicle Sales Forecast Remains Unchanged at 17.1M

Borroughs to Show Workstation Products at NADA

You must login or register in order to post a comment.