Dealer-FX Becomes Participating Vendor in GM PASE Program
May 11, 2018—Customer experience management provider Dealer-FX announced on Thursday that it has been selected as a participating vendor in GM’s PASE program. By adopting Dealer-FX’s ONE Platform, GM dealerships will now get additional assistance with regard to digital service.
The new setup will be enhanced by integration with 18 DMS vendors, as well as GM data integration, according to a press release.
Dealer-FX’s ONE Platform allows customers to schedule service 24 hours a day, from any connected device. Dealers, meanwhile, get a management tool, the Appointment Ledger, through the program which lets service managers and BDC employees manage traffic flow in service lanes, in an effort to limit shop bottlenecks.